AJ SOLUTIONS · FIJI
Website hosting, maintenance and care in Fiji
AJ Solutions provides website hosting and ongoing care for businesses in Fiji. We help organise updates, backups, monitoring and support around the site you operate. The service begins with a review of the existing setup and a clear agreement about what is covered.
Keep the responsibilities clear
A website depends on more than its visible pages. Hosting, domain registration, software licences, integrations and email delivery may be managed by different providers. We establish who controls each part and where a support request should go before taking over ongoing work.
That review also identifies access requirements and known issues. A site with unsupported software, incomplete account ownership or an existing fault may need separate remediation before routine maintenance can be scoped. Documenting the starting point makes expectations clearer for both sides.
What a care arrangement can cover
- Hosting setup or migration where included in the agreement.
- Planned software, theme and plugin updates.
- Backups and an agreed approach to restoration.
- Availability monitoring and defined response handling.
- Routine security-related configuration and access checks.
- Content changes or technical assistance within agreed limits.
The proposal identifies service frequency, included tasks, exclusions and escalation arrangements. Hosting resources, domain fees, licences, email services and third-party charges should be listed clearly. New features, major repairs and redesign work are scoped separately unless expressly included.
Maintenance as a repeatable process
We establish the site inventory and access, then agree how maintenance changes are checked and recorded. Backups and restoration requirements are considered before updates. The relevant pages, forms and functions should be checked after changes, with issues handled through the agreed support process.
For an ecommerce site, the maintenance plan needs to account for checkout and provider integrations. For a more complex application, monitoring and support may require a different scope. We can coordinate these needs with ecommerce or custom software work.
Questions about website care
Can you support a website built by someone else?
We can review it. The platform, software condition, hosting access and existing arrangements determine what support is practical. Share the website address and a summary of the current setup before transferring accounts or changing services.
Does hosting include every maintenance task?
No. Hosting provides an operating environment, while website maintenance covers agreed work on the site itself. The proposal should distinguish those responsibilities, including any limits on content edits or troubleshooting.
Can you guarantee that a website will never go down?
No system is immune to outages or security incidents. A suitable care plan defines preventive work, monitoring, recovery arrangements and support responsibilities. Any service commitments must be stated in the agreement.
What happens if a backup needs to be restored?
The recovery approach depends on backup coverage, retention, site activity and the cause of the issue. We agree the relevant responsibilities and restoration process in advance, including any work outside routine care.
Can we request improvements while on a care plan?
Yes. Small changes may fit the agreed allowance; larger work can be scoped as a separate project. This keeps ongoing care predictable while allowing the website to develop as your business changes.
Review your current setup
Ask about website care with your website address, platform if known and the support you need. Do not put passwords in the enquiry form; access arrangements can be established after the requirements are understood.
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Online consultations for customers across Fiji.